Ride Electric Discount Code - $30 Off June 2026

About Ride Electric

Ride Electric is Australia's leading online store for electric bikes and scooters, headquartered on the sunny Gold Coast with physical locations in Southport, Burleigh Heads, and Brisbane. As official distributors for top brands like Zero Electric Scooters, VSETT E-Scooters, Fatfish E-Bikes, and Smartmotion Electric Bikes, they offer a wide range of high-quality, eco-friendly rides designed for city commuting, mountain adventures, and everything in between. Their mission is to redefine Australian commuting by promoting sustainable transport that reduces emissions, eases traffic, and boosts personal well-being through fun, outdoor experiences. Committed to innovation, affordability, and exceptional customer service, Ride Electric provides not just products but a greener lifestyle, complete with accessories, parts, servicing, and test rides at their stores.

Ride Electric FAQs

What products does Ride Electric offer?

Ride Electric specializes in electric bikes and scooters, along with a comprehensive selection of accessories and parts. Their e-bike lineup includes brands like Fatfish, Smartmotion, and VSETT, with styles ranging from city e-bikes to fat tyre and folding models. For e-scooters, they feature Zero and VSETT options, including high-performance models like the VSETT 11+. Accessories cover helmets, lights, locks, and storage, while parts include batteries, tyres, and controllers for both bikes and scooters.

Where are Ride Electric's stores located?

Ride Electric has three convenient locations in Queensland. The Southport store is at 14 Olympic Circuit, Southport, QLD 4215, open Monday to Friday 9am-5pm and Saturdays 10am-3pm. In Brisbane, visit 18 Ross Street, Newstead, QLD 4006, with hours Monday to Friday 9am-5pm and Saturdays 10am-5pm. The Burleigh store is at 2/1 Crown Court, Varsity Lakes, QLD 4227, operating Monday to Friday 8:30am-5:30pm and Saturdays 9am-5pm. All offer sales, test rides, and servicing.

Does Ride Electric provide servicing and repairs?

Yes, Ride Electric offers professional servicing and repairs for e-bikes and e-scooters at all their stores. They handle minor fixes like tyre replacements starting at $60 for 30 minutes of labor plus parts, up to more complex diagnostics. Bookings are recommended via phone or email, and turnaround times vary—minor repairs often within 24 hours, while others may take longer depending on parts availability. They service their sold brands and some others.

What are the rules for e-bikes in Australia?

E-bike regulations vary by state. In Queensland, check the QLD government site for rules on power-assisted bicycles. New South Wales details are on Transport NSW, focusing on compliant e-bikes. Victoria's rules are outlined by VicRoads, Tasmania by State Growth, South Australia by SA Government, Western Australia by the Road Safety Commission, Northern Territory by NT Government, and ACT by Climate Choices. Ride Electric also offers NSW-approved e-bikes for compliance.

How can I track my order from Ride Electric?

Once your order ships, you'll receive tracking details via email. Use Australia Post or TFM Xpress to monitor progress. Standard delivery ETAs are approximate, and shipments might take an extra 1-2 business days. If delayed, contact customer service for updates. For orders over $499, a security check may occur, including a small refund to verify.

What is Ride Electric's warranty process?

To submit a warranty claim, use the form on their website under "Warranty Claim." Processing can take 1-60 days based on complexity. They cover manufacturing defects but not misuse. Register your product post-purchase for easier claims. User manuals and assembly disclaimers are available online, especially for Fatfish models.

Can I test ride products at Ride Electric?

Absolutely! Test rides are available during store hours at all locations, though stock varies. It's a great way to feel the ride before buying. No appointment needed, but calling ahead ensures availability. Ride Electric emphasizes fun and freedom in their rides, perfect for trying city or mountain styles.

How does Ride Electric promote sustainability?

Ride Electric is dedicated to eco-friendly commuting by offering electric rides that cut emissions and reduce car dependency. They guide proper lithium-ion battery disposal to prevent hazards and promote safe usage to avoid fires. Their values include sustainability, encouraging a greener world through innovative, affordable e-mobility solutions.

What payment options does Ride Electric accept?

For online or in-store purchases, they accept standard payments. Phone orders under $50 can be paid over the phone; larger ones use bank transfers, which may take up to 5 days to clear. Security checks apply to orders over $499 to prevent fraud.

How do I contact Ride Electric for support?

Reach out via phone: Southport at 07 5522 1847, Brisbane at 07 4898 1099, Burleigh at 07 5554 8528. Email [email protected] for general inquiries, or specific store emails. For technical help, visit a store or call; diagnostics often require in-person inspection.