Jumbo Pets Discount Code - 10% Off June 2026

About Jumbo Pets

Jumbo Pets is a leading Australian online pet supply store dedicated to making pet care effortless and enjoyable. Founded with a passion for pets as cherished family members, the company offers a wide range of premium products including dog and cat food from top brands like Royal Canin, Black Hawk, and Hills Science Diet. You'll also find healthcare items such as NexGard flea treatments, toys, bedding, grooming supplies, and more for dogs, cats, fish, small animals, and horses. With features like auto-delivery to ensure you never run out of essentials, same-day shipping for orders before 12pm, and free shipping on orders over $99 (terms apply), Jumbo Pets prioritizes convenience and affordability. Boasting a 4.9-star rating on Trustpilot from over 4,800 reviews, they emphasize excellent customer service, competitive prices, and fast delivery across Australia.

Jumbo Pets FAQs

What types of products can I find at Jumbo Pets?

Jumbo Pets stocks an extensive selection of pet supplies tailored to various animals. For dogs and cats, they offer premium dry and wet food, treats, and healthcare products like flea, tick, and worming treatments from brands such as NexGard Spectra, Advantix, and Revolution. You'll also discover accessories including beds, collars, leads, toys, grooming tools, and litter for cats. The range extends to fish food and aquarium decorations, small animal essentials like carriers and toys, and horse grooming and healthcare items. With new products added regularly, it's a one-stop shop for all your pet needs.

Where is Jumbo Pets based, and do they ship Australia-wide?

Jumbo Pets is an Australian-owned company operating online, with services geared toward customers across the country. While they don't have physical stores, their warehouse ensures efficient distribution. They provide shipping to all Australian postcodes, including regional areas. Orders placed before 12pm qualify for same-day dispatch, and delivery times typically range from 1-5 business days depending on your location. Free shipping is available on orders exceeding $99, though some terms and conditions apply, such as exclusions for bulky items or remote areas.

What is the Auto Delivery service, and how does it work?

Auto Delivery is a convenient subscription feature offered by Jumbo Pets that allows you to set up recurring orders for your pet's essentials, like food or medications. You can choose the frequency—such as every 2, 4, or 6 weeks—and have items delivered straight to your door without reordering each time. This service helps prevent running out of supplies at inconvenient moments and often comes with potential savings. It's easy to manage through your account, and you can pause, adjust, or cancel anytime without penalties.

How do customer reviews rate Jumbo Pets?

Customers rave about Jumbo Pets, with an impressive 4.9 out of 5 stars on Trustpilot based on thousands of reviews. Many praise the competitive pricing, speedy delivery, and responsive customer service. On ProductReview.com.au, they hold a solid 3.9 rating, with users highlighting reliable stock, easy ordering, and occasional bonus gifts like pet toys in packages. While a few mention minor issues like address entry, the overall feedback emphasizes value for money and hassle-free shopping experiences.

Are there any promo codes or discounts available at Jumbo Pets?

Yes, Jumbo Pets frequently offers promotions to help pet owners save. Current deals include up to 10% off on select purchases over $90 for members, 5% off flea and tick treatments, and even 20% student discounts via platforms like Student Beans. They also participate in cashback programs, such as 4.2% through Shopback. For the latest coupons, check sites like DontPayFull or LoveCoupons.com.au. Signing up for their newsletter can unlock exclusive offers, and they often price match competitors.

How can I contact Jumbo Pets for support?

Reaching out to Jumbo Pets is straightforward. You can call their Australian customer service team at 1300 906 146 during business hours for immediate assistance. Alternatively, use the contact form on their website for inquiries about orders, products, or suggestions. They respond quickly to emails and are known for resolving issues promptly, such as replacements or address corrections. For order management, log into your account to track shipments, handle returns, or update auto-delivery settings.

What is Jumbo Pets' returns policy?

Jumbo Pets has a customer-friendly returns policy to ensure satisfaction. If you're not happy with your purchase, you can return unopened items within 30 days for a refund or exchange, provided they're in original condition. For faulty or damaged goods, they'll cover return shipping costs. Prescription medications and perishable items like food may have restrictions. Always check the full terms on their website, and contact support to initiate a return—they aim to process it efficiently.