Austen & Blake NZ Discount Code - $110 Off June 2026

About Austen & Blake NZ

Austen & Blake NZ is a leading jewelry brand specializing in custom-made engagement rings, wedding bands, and diamond jewelry. Founded by a family with four generations of expertise in the industry, the company launched its first store in Manchester, UK, in 2018 and has since expanded internationally, including to New Zealand with locations in Auckland, Christchurch, and Wellington. Their mission centers on empowering customers through choice, offering collaborative design processes, fully customizable pieces, and expert craftsmanship without overproduction. Ethically sourced diamonds and gemstones ensure quality, while services like free delivery, 30-day returns, and lifetime manufacturing guarantees provide peace of mind. With excellent ratings on Trustpilot (4.8/5) and Google (4.9/5), Austen & Blake NZ delivers personalized luxury at great value.

Austen & Blake NZ: Your Top Questions Answered

Where can I find Austen & Blake stores in New Zealand?

Austen & Blake has three convenient stores across New Zealand, located in Auckland, Christchurch, and Wellington. These showrooms offer expert guidance from Diamond Specialists to help you design or select your perfect piece. You can walk in or book an appointment online for a personalized experience. If you're not near a store, virtual consultations are available for free.

Does Austen & Blake offer custom jewelry design?

Yes, customization is at the heart of Austen & Blake's approach. You can design your own engagement ring, diamond ring, or other jewelry by starting with a setting, natural or lab-grown diamond, or colored gemstone. Their team educates you on options like metal types, shapes, and styles, ensuring a piece that reflects your story. All items are made-to-order in their workshop to minimize waste and maximize individuality.

What promotions are currently available at Austen & Blake NZ?

As of October 2025, Austen & Blake NZ is running a flash sale with 50% off all Ready to Wear items, subject to terms and conditions. Additionally, book an appointment by Monday, November 3rd, to unlock $110 off on spends of $3,400 or $230 off on $4,600 in-store. They also offer 10% off on select bestselling rings and gift sets. Check their website for the latest deals, including sales on new arrivals and bridal sets.

How does the returns policy work for Austen & Blake purchases?

Austen & Blake provides a 30-day returns window from the dispatch date for most items, as long as they're unworn and in pristine condition. Bespoke or engraved pieces are non-returnable. Returns can be made in-store or via post (insured at your responsibility). Refunds process in 8-10 working days. They also offer free resizing for eligible rings within 30 days, up to two sizes.

What payment and finance options does Austen & Blake NZ accept?

They accept major credit/debit cards, PayPal, and bank transfers. For flexible payments, options include Zip Pay (interest-free buy-now-pay-later up to $1,500 with weekly, fortnightly, or monthly repayments) and Afterpay (four interest-free installments over eight weeks). No penalties for early payoffs. Contact their team for assistance with payments or if using multiple cards.

Are Austen & Blake's diamonds ethically sourced?

Absolutely. Diamonds and gemstones are sourced from recognized global trading centers like Antwerp, Mumbai, and New York, all adhering to the Kimberley Process Certification Scheme for ethical practices. They offer both natural and lab-grown diamonds, ensuring conflict-free options. For more details, their education guides on the website cover diamond quality and sourcing.

Does Austen & Blake offer jewelry insurance or warranties?

Yes, they provide a Lifetime Manufacturing Guarantee, repairing any manufacturing faults free of charge. They partner with TH March for optional jewelry insurance, available at purchase. Every item comes with an insurance valuation report for home policies, recommended for updates every 3-5 years.

Can I get expert advice or consultations online?

Definitely! If visiting a store isn't possible, request a free virtual appointment via their website or by calling 09 802 2972. A Diamond Expert will guide you through selections, answer questions, and help customize your jewelry from the comfort of home.